Ready to connect? Choose the communication channel that suits you best.
You can reach us via email at hoponshuttles.co.za for written queries. Additionally, you can use the contact form on this page for a quick and convenient way to share your thoughts.
Bookings:
Refunds: refunds@hoponshuttles.co.za
Queries: queries@hoponshuttles.co.za
Luggage: luggage@hoponshuttles.co.za
Customer Support:
Emergency / After Hours: +27 (0)83 255 1441
Your journey with us begins with excellent customer service, and we look forward to serving you with a smile.
Feel free to drop us a message – we’re here to make your experience exceptional!
Whether you have inquiries about our shuttle services, need assistance with a booking, or wish to share your feedback, our team is here to listen and respond promptly.
We value your time and aim to make your interaction with us as smooth as possible.
At the heart of our operation is a dedication to providing unparalleled service.
Our customer service team stands ready to assist you, ensuring that your experiences with us are seamless, enjoyable, and exceed your expectations.
We understand that effective communication is the cornerstone of a successful relationship, and here on our Contact Page, you are at the forefront.
You can contact our customer support team by sending an email to support@hoponshuttles.co.za
Our customer support team is available Monday to Sunday, 8 AM to 5 PM, ready to assist you during these times
Absolutely! Check out our FAQs section for immediate answers to common questions related to our services, bookings, and more.
Each passenger is allowed to have 2 pieces of luggage, including one standard 23kg piece and one carry-on (which is considered being lap-sized).
For larger or additional items, please contact our customer support for assistance. You can contact our customer support team by sending an email to support@hoponshuttles.co.za or luggage@hoponshuttles.co.za
We welcome your feedback! Feel free to use the contact form on this page or drop us an email at admin@hoponshuttles.co.za
For reservations and shuttle service inquiries, please use our Booking Form found on the top of our Home Page or use the relevant online forms available on our website.
We strive to respond to all email inquiries within 24 hours. Your patience is appreciated.
Yes, we have a dedicated helpline for urgent matters. For immediate assistance, please call Emergency Helpline Number +27 (0)83 255 1441, or Click to Message us on our WhatsApp line.
Absolutely! Our support team is here to assist you with any issues or concerns you may encounter during your journey. Don’t hesitate to reach out via our contact form or email support@hoponshuttles.co.za
We hope this quick guide provides immediate answers to your common questions. If you require further assistance, feel free to contact us through the provided channels.
